Privacy Policy


Fundația Umanitară ASSIST cares about your privacy. The policy refers to the types of information collected from you while you are using the website and the ways in which Fundația Umanitară ASSIST uses this information.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with ourwebsite.

What personal information do we collect from the people that visit our website or app?
Your personal data might include information such as:

  • Name
  • Email
  • Telephone number
  • Email address
  • IP address, Browser version, Device used
  • Other data collected that could directly or indirectly identify you
  • Billing address
  • Credit card number
  • Card availability date

Our Privacy Policy is intended to describe how and what data we collect, and how and why we use your personal data. It also describes the options we provide you to access, update or otherwise take control of your personal data that we process.

For any questions about our Privacy policy, or GDPR practices at Fundația Umanitară ASSIST, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports this office by contacting us at

When do we collect information?
We collect information so that we can provide the best possible experience when you use our website, . We collect personal data when you:

  1. submit an inquiry to our contact form;
  2. donate for one of our charities;
  3. subscribe to our newsletter;
  4. participate in contests and surveys, or otherwise participate in activities we promote that might require information about you.

How do we use your information?
How we use the information we collect depends in part on the purpose you accessed our website for. Below are the specific purposes for which we use the information we collect about you.

Communication with you.
If you submitted an inquiry about us, we’ll use your email and/or phone number to reply or send further details. If you subscribed to our newsletter form, we’ll send updates via email. If you donated we will use your banking information to charge your account.

Also, we might use the personal data you submitted to us for participation in contests, surveys, or in other activities to contact you or use it for various Social media posts.

Compliance with legal, regulatory and law enforcement requests.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

Website analytics.
We use web analytics tools to collect information about how you interact with our website or mobile applications, including what Fundația Umanitară ASSIST related pages you visit, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools for website analytics. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website.

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding pur activity.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?
We only provide articles and information.
Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive / credit information you supply is encrypted via Transport Layer Security (TLS) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

How do we use 'cookies'?
We are using Google Analytics for statistics about our website visitors. The cookies are collected in an anonymous form by Google Analytics and are used to provide information about how visitors use our website. Type of data collected:

  • Your IP address
  • The date and time of your visits
  • Referral sources
  • Information about the device, browser and operating system you are using

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

Third-party disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How you can access, update or delete your data
To easily access, view, update or delete your data, please contact us at

We agree that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only those individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

How we secure, store and retain your data
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.

How long we keep the information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.

(1) Data collected by submitting inquiries about our service and the email used to subscribe to our newsletter – we don’t delete it until you request us to do so.

(2) Data used to participate in contests, surveys or other activities – we will keep it up to 5 years.

If a data breach occurs:

  • We will notify you via email within 7 business days;
  • We will notify the users via in-site notification within 7 business days;
  • We will notify ANSPDCP within 72 hours.

Changes in our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, w*e disclose it. If we make changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least 30 (thirty) days prior to the implementation of the changes.

Contact us
If you have any questions, concerns or complaints about our Privacy Policy or our practices, please contact us by email at

We will respond to all requests, inquiries or concerns within 30 (thirty) days.